Privacy Policy

This Privacy Policy explains how 7Abet Casino collects, uses, stores and protects your personal information when you visit our website and use our online casino, live casino, sportsbook and live betting services.

By creating an account, placing bets or using any service provided by 7Abet Casino, you agree to the terms described in this Privacy Policy. If you do not agree with any part of this document, please stop using our services.

1. Who We Are

7Abet Casino is an online casino and sportsbook brand operated by:

3-102-942064 SRL
Registered address: Provincia de Puntarenas 06, Canton 11, Garabito, Jaco, 61101, Costa Rica
Jurisdiction: Costa Rica
Gaming license: Curacao Online Gaming License no. 8048/JAZ

We provide online casino, live casino, sports betting, live betting and related gaming services to a global audience, where online gambling is legal and allowed by local law.

2. Contact Details

If you have questions about this Privacy Policy or how your data is processed, you can contact us at:

Email: [email protected]

We answer privacy-related requests in a reasonable time and in clear language.

3. Scope Of This Privacy Policy

This Privacy Policy applies to:

• All visitors to our website
• Registered players of 7Abet Casino
• Users of our casino, live casino and sportsbook services
• Users who contact our customer support, VIP team or live chat

This Privacy Policy covers personal information processed through our website, payment pages, KYC process, support channels and marketing tools.

4. Legal Age And Responsible Use

Our services are strictly for adults who are at least 18 years old or above the legal gambling age in their country, whichever is higher.

• We do not knowingly collect data from minors
• If we learn that a minor has created an account, we will close the account and delete the data when required by law
• We may ask for age verification documents at any time

By registering an account, you confirm that you are at least 18 years old and legally allowed to use online gambling services in your country.

5. Types Of Data We Collect

5.1 Data You Provide Directly

We collect personal data that you give us when you register, play, contact support or take part in promotions. This includes:

• Account details: first name, last name, date of birth, country, city, address, postcode, phone number, email address, chosen language, username
• Account credentials: password, security settings and preferences
• Verification data (KYC): ID documents, passport, driving licence, proof of address (utility bill, bank statement), payment account ownership proof and any other documents we need to verify your identity and comply with anti-money laundering rules
• Payment data: information related to deposits and withdrawals, such as cardholder name, masked payment card numbers, e-wallet IDs, bank account details or crypto wallet address
• Gaming data: your bets, wins and losses, bonus usage, game sessions, game preferences and limits
• Support communication: messages you send through live chat, email, help centre or VIP chat, including your feedback, complaints and requests
• Marketing preferences: subscription to newsletters, SMS messages, push notifications and VIP invitations

5.2 Data Collected Automatically

When you use the site, we collect technical data to maintain security and improve the service. This may include:

• Device information: device type, operating system, browser type and version, screen resolution, language
• Connection data: IP address, timezone, internet service provider, approximate location derived from IP
• Usage data: pages visited, time and date of visit, time spent on pages, clicks and navigation paths
• Log data: login time, logout time, failed login attempts, security logs and error logs

5.3 Cookies And Similar Technologies

We use cookies and similar tracking tools to run our services, secure accounts and remember your preferences. Cookies can be:

• Strictly necessary cookies: required for login, security and core site functions
• Functionality cookies: remember your language, currency and settings
• Analytics cookies: help us understand how players use the website and improve the layout and content
• Marketing cookies: help us show relevant offers and measure the effect of marketing campaigns

You can manage cookies through your browser settings. However, if you block certain cookies, some features of the site may not work properly.

6. Why We Collect Your Data And Legal Grounds

We process your personal data for clear reasons and under legal grounds that depend on your country. In general, we rely on one or more of the following legal bases: performance of a contract, legal obligation, legitimate interest and, where required, your consent.

6.1 To Create And Manage Your Account

We use your personal data to:

• Register your player account
• Confirm that you are of legal age
• Allow you to log in and use our services
• Maintain your account settings and preferences

Legal ground: performance of a contract and legal obligation relating to age limits.

6.2 To Provide Gaming And Betting Services

We use your information to:

• Process deposits and withdrawals
• Settle bets and game rounds
• Credit and manage bonuses, free spins, cashback and rakeback
• Handle jackpot payments and tournaments
• Provide access to casino, live casino, slots, table games, crash games, instant win titles and sports betting markets

Legal ground: performance of a contract.

6.3 To Meet Legal And Regulatory Duties

As a licensed online casino and sportsbook, we must comply with different laws and regulations, including anti-money laundering (AML), know your customer (KYC) and responsible gambling rules. We use your data to:

• Verify your identity and age
• Confirm your address and payment sources
• Monitor accounts for fraud, money laundering or suspicious activity
• Detect multiple accounts and bonus abuse
• Respond to law enforcement requests and regulators

Legal ground: legal obligation and, where relevant, legitimate interest in guarding our platform and other players.

6.4 To Secure Our Website And Services

We process data to maintain a safe and fair gaming place for all players. This includes:

• Protection against fraud and unauthorised access
• Use of SSL encryption on data transfers
• Monitoring of logins and transactions for unusual patterns
• Technical support and service stability

Legal ground: legitimate interest in protecting our systems, players and business.

6.5 To Offer Customer Support

We use your data to:

• Answer emails, live chats and VIP requests
• Handle technical issues and account problems
• Follow up on complaints, disputes or payment queries

Legal ground: performance of a contract and legitimate interest in delivering quality support.

6.6 For Responsible Gambling And Self-Exclusion

7Abet Casino supports responsible gambling. We use your data to:

• Apply self-exclusion requests
• Set and manage deposit, loss or session limits when offered in your area
• Monitor gaming activity for signs of harm where required
• Contact you about responsible gambling tools when needed

Legal ground: legal obligation in some countries, and legitimate interest in offering a safe service.

6.7 For Marketing And Promotions

With your consent where required by law, we may use your data to:

• Send emails about bonuses, free spins, tournaments and VIP offers
• Inform you about new games, providers and features
• Invite you to join the VIP Club and special events
• Show targeted promotions on the site or in advertising campaigns

You can change your marketing preferences at any time using your account settings or by contacting us.

6.8 For Analytics And Service Improvement

We use aggregated and pseudonymised data to:

• Analyse site performance and player behaviour
• Improve navigation, design and game offering
• Test new features, payment methods and campaigns

Legal ground: legitimate interest in improving our services.

7. How We Share Your Data

We do not sell your personal data. We may share your data with selected third parties, always under clear rules and safeguards.

7.1 Service Providers

We work with trusted partners who help us run the casino and sportsbook. These partners may process your data under our instructions, including:

• Payment processors and banks
• Game providers and platform providers
• Identity and KYC verification services
• Fraud detection and AML tools
• IT infrastructure, hosting and security providers
• Customer support and live chat tools
• Email and SMS delivery platforms
• Analytics and marketing partners

These partners may only use your data for the agreed purposes and must protect it according to contract and law.

7.2 Regulators And Authorities

We may share data with gambling regulators, financial authorities or law enforcement when required by law. This can include:

• Reporting suspicious transactions under AML rules
• Providing data for audits and licence checks
• Responding to official requests or court orders

7.3 Business Transfers

If we enter a merger, sale, reorganisation or similar business change, your data may be shared with involved parties. In that case, we will keep your rights and data protection at the centre of the process.

8. International Data Transfers

As an online casino serving a global audience, we may transfer and store your data in countries outside your own. These can include:

• Data centres hosting our servers
• Game providers and payment processors in other countries
• Support or security teams located abroad

Where required by law, we use contract terms or similar safeguards to keep your data safe during such transfers and to ensure an adequate level of protection.

9. Data Retention

We keep your personal data for as long as needed for the purposes listed in this Privacy Policy, and for as long as required by law or regulations.

• Account data: kept while your account is active and for a period after closure, usually several years, for legal, tax and anti-money laundering reasons
• Transaction records: stored for minimum periods required by financial and gaming laws
• KYC documents: kept for the time required by AML regulations after the relationship ends
• Marketing data: stored while you stay subscribed or until you withdraw consent

When data is no longer needed and no legal duty requires us to keep it, we delete it or anonymise it.

10. Security Measures

7Abet Casino takes the protection of your data seriously. We use technical and organisational steps such as:

• SSL encryption for data transfers between your browser and our servers
• Strict access control rules so only authorised staff can see personal data
• Account monitoring to detect fraud, abuse and suspicious actions
• Secure storage for KYC documents and payment information
• Regular checks of systems and procedures

While we take strong steps to safeguard data, no system can guarantee complete security. You also play a role by keeping your password safe and by logging out after each session.

11. Your Rights

Your exact rights can depend on your country and applicable data protection laws. In general, you may have the following rights:

• Right of access: to ask if we process your data and to receive a copy
• Right to rectification: to correct inaccurate or incomplete data
• Right to erasure: to ask for deletion of your data in certain cases
• Right to restriction: to ask us to limit processing in specific situations
• Right to object: to object to processing based on legitimate interest or to direct marketing
• Right to data portability: to receive your data in a structured, commonly used format where legally possible
• Right to withdraw consent: where processing is based on consent, you may withdraw it at any time

Some of these rights may be limited by legal duties related to gambling regulations, AML rules or other laws that require us to keep certain records.

To exercise any rights, please contact us using the email provided in this Privacy Policy. We may ask you to confirm your identity before handling your request.

12. Marketing Preferences

You can choose whether to receive marketing messages about bonuses, free spins, sports offers and VIP news.

• You may subscribe or unsubscribe from marketing communications in your account settings
• You can click the unsubscribe link in any promotional email
• You can contact support to change your preferences

Even if you opt out of marketing, we may still send you important service messages about your account, security issues, payment problems or changes to legal documents.

13. Cookies Policy Summary

Cookies are small text files placed on your device when you visit our site. They help us operate the website, remember your settings and understand how players use the platform.

• We use first-party and third-party cookies
• Some cookies are essential for login, payments and game loading
• Analytics cookies help us improve the user experience
• Marketing cookies may support personalised offers where allowed by law

You can clear or block cookies in your browser settings. Refer to your browser help pages for guidance. If you disable certain cookies, some functions of the casino, live casino or sportsbook may not work as expected.

14. AML, KYC And Fraud Prevention

Due to our Curacao licence and general legal duties, we must follow strict anti-money laundering rules. This affects how we handle your data.

• We collect and verify identity documents before processing larger withdrawals or when our checks require it
• We may request proof of address and proof of payment method ownership
• We keep records of transactions, deposits, withdrawals and bets
• We may use external tools and databases to confirm identity and check for sanctions or blacklists, if required
• We monitor accounts to detect unusual or suspicious patterns

Refusing to provide requested documents or information can lead to suspension or closure of your account, as we must follow legal duties.

15. Responsible Gambling Data

7Abet Casino aims to provide a safe and fair gaming environment. For this purpose we may use your data to:

• Apply self-exclusion periods that you request
• Apply cool-off periods, limits or other controls where offered in your area
• Store records of responsible gambling agreements and communications
• Review your activity if we receive a concern related to gambling harm

If you activate self-exclusion, we will store this information and take steps to block access during the exclusion period.

16. Payments And Financial Data

We offer a range of deposit and withdrawal methods including cards, e-wallets, vouchers, bank transfer and crypto. When you use these methods:

• Your payment data is shared with the relevant payment provider under secure conditions
• We store transaction records required for accounting, AML and dispute handling
• We may ask you to send proof that you own the payment method used

We do not store full card numbers or security codes on our servers. Sensitive payment details are handled through secure, certified payment gateways.

17. Data Of Third Parties

If you share information about other people with us (for example, if you send documents that show details of family members), you confirm that you have the right to share such information. We will process this information in line with this Privacy Policy.

18. Links To External Sites

Our website may include links to third-party sites such as payment providers, social networks, game studios or partners. We are not responsible for the privacy practices of these external websites. We advise you to read their privacy policies before sharing personal data with them.

19. VIP Club And Personalised Offers

If you qualify for our VIP Club or enhanced promotions, we may use your data in specific ways within legal limits.

• We review your gaming activity, deposits and interaction level to choose VIP candidates
• We may contact you directly with special offers, events or rewards
• We may keep a record of VIP interactions, preferences and feedback

You can decline VIP invitations or ask to step down from VIP status at any time by contacting support or your VIP manager.

20. Children’s Privacy

7Abet Casino does not target or accept players under 18 years old or below the legal gambling age in their country.

• We take steps to prevent minors from registering or playing
• If we find evidence that a minor has used our services, we will close the account and may delete personal data, where allowed by law
• We may keep some data if needed for legal investigations or to meet regulatory duties

21. Automated Decisions

In some cases, we may use automated systems to help run our services. Examples include:

• Fraud and risk scoring tools
• Bonus eligibility checks
• Self-exclusion enforcement
• Basic segmentation for marketing where consent is given

If local law grants you rights related to automated decisions, you can contact us to request human review of a decision that has legal or similar effects on you.

22. How To Exercise Your Rights Or Make A Complaint

To exercise your privacy rights, update data or ask questions about this Privacy Policy, contact us at:

Email: [email protected]

If you believe that your data protection rights have been violated, you may also have the right to lodge a complaint with your local data protection authority, if such an authority exists in your country.

23. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, regulatory guidance or our services.

• We will publish the updated version on our website
• The revised policy takes effect from the date of publication
• We may inform you by email or on-site notice about important changes

We recommend that you review this page from time to time to stay informed about how your data is protected.

24. Summary Table Of Key Points

25. Final Provisions

This Privacy Policy forms part of the general terms and conditions of 7Abet Casino. By registering, playing games, placing sports bets or using any function of the site, you confirm that you have read and understood this document and agree with its content.

If any part of this Privacy Policy is found invalid or unenforceable, the remaining sections will stay in full effect.

For more information about our services and legal documents, please visit 7a-bet-casino.com.